Effective Date: 4/21/2025

Welcome to Play Palace! We value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you visit or interact with our website at https://rocplaypalace.com.

Who We Are

Our official website address is: https://rocplaypalace.com
Play Palace is a locally operated kids’ play center offering memberships, parties, snacks, and fun for all ages.

Comments

When visitors leave comments on our site, we collect the data shown in the comment form, along with your IP address and browser information to help prevent spam.

An anonymized string (hash) created from your email address may be shared with Gravatar to display your profile picture if you’re using their service. You can view Gravatar’s privacy policy here: https://automattic.com/privacy/. Once your comment is approved, your profile picture becomes visible next to your comment.

Media

If you upload images to our site (e.g., for event bookings or contests), please avoid including location data (EXIF GPS). Other visitors may be able to download and extract that information from your uploaded images.

Cookies

We use cookies to improve your experience on our site. Here’s how:

  • If you leave a comment, you can choose to save your name, email, and website in cookies for convenience. These cookies last for one year.
  • If you visit our login page, we’ll set a temporary cookie to test if your browser accepts cookies — it’s discarded when you close your browser.
  • If you log in, we set cookies to remember your login and screen preferences. Login cookies last two days (or two weeks if you select “Remember Me”); display settings last one year.
  • When you edit or publish content (like reviews or testimonials), a cookie storing the post ID will be saved in your browser for one day.

Embedded Content from Other Websites

Articles on this site may include content like videos, images, or blog posts from other websites. Embedded content behaves just like visiting those other sites. These sites may collect data, use cookies, and track your interaction — especially if you’re logged in to their platform.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email for security verification.

How Long We Retain Your Data

  • Comments and their metadata are stored indefinitely so we can recognize and approve follow-up comments automatically.
  • Registered users (if applicable) can see, edit, or delete their personal info at any time (except their username). Our website admins can also view and edit this data.

Your Rights Over Your Data

If you have an account or have left comments, you can request:

  • A copy of your personal data stored on our site.
  • That we erase your personal data (excluding information we’re required to keep for legal or administrative reasons).

To make a request, contact us at info@rocplaypalace.com.

Where Your Data Is Sent

Visitor comments may be scanned by automated spam detection services to keep our site safe and family-friendly.

Need help or have questions? Reach out to us at info@rocplaypalace.com or visit us at https://rocplaypalace.com.